ENTERPRISE RESOURCE PLANNING (ERP)

1)      Explain the role of information plays in enterprise resource planning systems?

 The role of information plays in enterprise resource planning system is when a user enters  or update information  in one module, it is immediately and automatically updated throughout     the entire system and the main purpose of an ERP is to collect, update and maintain enterprise wide information. All the functional departments can access the same information when making decision and also solving problem.

The role of the entreprise resource planning system is based on the functional departments.  All the functional departments access the same information when making decisions and solving problem. The examples of the department are purchasing , accounting & financing , human resource ,inventory , manufacturing , and marketin & sales.  This are the examples of the chart that shows the all information being given to all departments .

Example of ERP systems as automate business process to order fulfillment  are first, when a CSR takes an order from a customer, he or she has all the information necessary to complete the order (the customer’s credit rating and order history, the company’s inventory levels, and the delivery schedule. Second, since the company is using an ERP, every one else in the company will automatically see the information that the CSR types into the ERP system. Thirdly, when one department finishes with the order, it is automatically routed via the ERP system to the next department and lastly, to determine where an order is at any point in time, the user only needs to login to the ERP system and track it down.

 In the real of business ERP, we can conclude that JAYA JUSCO is the one of the company that used this system. It will automatically update when every time jaya jusco customers buy the product from the company. The system will directly informs to the manufacturing department to restock the product and every purchases that make by customer the system will calculate how much the cash flows in and out to the finance department and straight to the head quarters to that company. Besides that, when the sales of the product in the company was decrease it automatically informs to the planning and marketing department to actively involves in planning process to make the promotion.  

BASICS OF SUPPLY CHAIN

The 5 Basic Supply Chain Management Components 

Plan :
this is the strategic portion of supply chain management. A company must have a plan for managing all the resources that go toward meeting customer demand for products or services. A big pieces of planning is developing a set of metrics to monitor the supply chain so that it is efficient, costs less, and delivers high quality and value to customer. 


Source :

The companies must carefully choose a really reliable supplier so that they can delivers goods and services on time. The company also must develop a set of pricing, delivery, and payment processes with suppliers and create metrics for monitoring and improving the relationships.

Make : 

This is the step where companies manufacture their products or services. This can include scheduling the activities necessary for production, testing, packaging, and preparing for delivery. This is by far the most metric-intensive portion of the supply chain, measuring quality levels, production output, and worker productivity.

Deliver : 

Commonly referred to as logistics. Logistics is the set of processes that plans for and controls the effective transportation and storage of supplies from suppliers to customer.Companies must be able to receive orders from customers,fulfill the orders via a network of warehouse,pick transportation companies to deliver the products,and implement a billing and invoicing system to facilitate payments.


Return :
this is typically the most problematic step in the supply chain. Companies must create a network for receiving defective and excess products and support customers who have problems with delivered products.




EXAMPLE COMPANY THAT USED SCM